PRIVACY POLICY

This website is provided and managed by Boyd Court Inc. (hereinafter referred to as "Boyd Court", "we" or "us"), through its corporate office in Toronto, Canada. ("Boyd Court" will also be referred to as "we" and "us" throughout this policy).

Boyd Court recognizes the importance of protecting the privacy of personal information. When you sign up for the online mailing list with Boyd Court or use our online store, you give us your consent to process and use such submitted personal data in accordance with this privacy policy.

This privacy policy applies to all protected personal information collected, maintained or used by Boyd Court.

 

WHAT INFORMATION DOES BOYD COURT COLLECT?

Boyd Court collects and stores personal data from visitors to the website who register their information or who use the online store. For example, when you sign up for the mailing list or place an order, we collect and store some or all of the following information that you provide: name, billing address, shipping address, e-mail address, telephone number, credit card number and expiration date. This information is used to provide the products and services that you have ordered or requested, to process and ship orders, to send order and shipping confirmations and to provide customer service. This information also may be used to contact you about new products, promotions, sales, special offers and new site features.

We may also collect and store certain other information automatically whenever you interact with this Web site. For example, we may collect your IP address, browser information and reference site domain name each time you visit this Web site. We also collect information regarding customer traffic patterns and site usage. This information is used to analyze and improve this Web site and to provide our customers with a fulfilling shopping experience.

Also, like many Web sites, we may use 'cookies', which are files stored on your computer's hard drive by your browser. Cookies help us to identify return customers and to optimize their shopping experience. Cookies also allow us to hold selections in a shopping cart when a user leaves this Web site without checking out. Most browsers accept cookies automatically but allow you to disable them. We recommend that you leave cookies 'turned on' so that we can offer you a better shopping experience on this Web site.

 

IS INFORMATION COLLECTED FROM CHILDREN?

We do not sell or ship any items ordered through this Web site directly to anyone who we know to be under the age of 18, nor do we collect any personal information from anyone who we know to be under the age of 18. If you are under the age of 18, you should use this Web site only with the involvement of a parent or guardian and should not submit any personal information to us.

 

HOW DOES BOYD COURT USE THE INFORMATION YOU PROVIDE?

If you give us your personal information, then with your consent, Boyd Court will use this information to keep you informed of our special events or promotions, to register you with our website, to administer our website services, and/or to process any orders you may place online. Otherwise, we may use the information you provide to us only to review our performance and to improve our services to you, or to communicate with you about your order if you have placed an online order. When you place an order, make a purchase or save your information online, we will use your e-mail and postal address to send you information about our products, services, and promotions and to help us learn more about your shopping preferences. From time to time, we may use this information to contact you via e-mail, postal mail, or telephone to learn more about your shopping preferences.

 

DOES BOYD COURT SHARE YOUR INFORMATION WITH OTHERS?

Boyd Court does not sell, rent or disclose our client's names, addresses, e-mail addresses or other personal information to any non-affiliated entity.  In order to maintain our website and provide our client communications, Boyd Court contracts with selected third parties that provide services on our behalf or with whom we have partnered to offer a particular product or service. As necessary, the personal information you provide to us may be processed by these third parties, solely on Boyd Court’s behalf but we do not authorize any of these service providers to make any other use of your information. We do not otherwise disclose your information to third parties, unless we are required to do so by law or in connection with a legal claim or proceeding. If Boyd Court is acquired by another entity or is merged or consolidated, information about Boyd Court customers may be made available to the new entity. However, the new entity will agree to protect the confidentiality of your personal information consistent with this privacy policy.

 

WHAT SECURITY MEASURES DOES BOYD COURT TAKE TO PROTECT YOUR INFORMATION?

Boyd Court uses appropriate security measures to protect the information you provide to us. However, while we take all reasonable steps to protect your personal information from unauthorized access, use or disclosure, you accept that no Internet data transmission can be guaranteed to be secure from access by unintended recipients and will not hold us responsible for any breach of security unless this is due to our negligence.

 

HOW CAN I ACCESS, CORRECT AND UPDATE PERSONAL INFORMATION?

You are entitled to request access to and correction of all personal data you provide to us, or to remove your name from Boyd Court’s marketing list at any time by contacting our customer service at the email or mailing address listed below.  If you ask us to remove your name and address from promotional lists, we will maintain your name in a 'do not contact' file to ensure that we can honour your request. It may take up to 10 days to process your e-mail request, and 6-8 weeks to process your postal mail request, during which period you may continue to receive communications from Boyd Court.

Please also note that your on-line purchase will be confirmed through e-mail. In addition, we may also need to contact you via phone, e-mail or postal mail with other questions regarding your order.

 

ACCEPTANCE OF PRIVACY POLICY AND MODIFICATIONS

By accessing and using the Boyd Court site (including purchasing items through our website), or joining our mailing list online, you consent to our collection, use and disclosure of your information as described in this privacy policy. Boyd Court reserves the right occasionally to make changes to its privacy policy or practices. We will post the updated policy on our website, and thus we encourage you to review this page from time to time, particularly each time you use our online shop. We will notify you of any changes in our privacy policy by posting the modifications on our website.

 

DELIVERY
All Boyd Court jewelry is handmade to order and therefore, we cannot provide exact shipping dates. Please allow up to 4 weeks for delivery. When the item is ready for shipment, we will send you a confirmation email and tracking number for your convenience.
If your order is a gift and needs to be delivered by a certain date, we will do our best to accommodate your request. Please include these instructions in the order notes or in an email to customerservice@boydcourtdesigns.com

If your package is lost, stolen, or damaged in transit we will do everything we can to assist you but please note: we are no longer responsible for packages once they are in transit.

INTERNATIONAL

The customer is responsible for payment of all duties or taxes imposed by the destination country for delivery. If you have any questions or problems during check-out, please email customerservice@boydcourtdesigns.com and we will do our best to resolve the issue. Unfortunately, we cannot accommodate resize requests for international customers.

RETURNS & REPAIRS

All Boyd Court pieces are handmade to order and therefore, all sales are final. Please consider this when you make your purchase and note that if the order or size is wrong, it is the responsibility of the customer. We do not accept returns or exchanges due to incorrect sizing. 
If you are unsure of your ring size, you can get your fingers sized at most local jewelry stores. We also offer a ring finger sizing tool that we will happily ship free of charge. 
If a piece gets damaged and needs repair, or for any other questions or concerns, please email customerservice@boydcourtdesigns.com.